Yero Travels, LLC
Call: 301-346-4258
Email: info@yerotravels.com

About Us and Customer Service

 

With a world of choices out there, we appreciate and thank you for choosing us, and one of the nicest compliments you can give us is the referral of your family and friends. We look forward to being of great service to you.

 

 

OUR VALUES & WHY CHOOSE US:

Yero Travels has been in business since 2008 - As Travel Service Providers, we are Elite Cruise Counsellors, Luxury Specialists, Luxury Cruise Specialists, Destination Specialists and Vacation Planners that put you at the center of every planning exercise; and you benefit from our experience, knowledge, expertise & Industry connections. We help guide you make intelligent buying decisions in Travel. Our trained/certified Agents, will assist you in evaluating the numerous options available to you, so that you can make the right choice to ensure the best possible & satisfying experience on your vacation. We also make sure when on-going sales are lower than what you paid, even after final payment has been applied, we will do our best to renegotiate if possible, get a refund for you, an upgrade or any added amenities applicable at the time - something you may not be aware of on your own. Our good relations with our Travel Partners, ensures that we can sometimes get you what is not available to the general public.

WE PROMISE TO BE THERE FOR YOU THROUGH BON VOYAGE TO WELCOME BACK HOME.

"The (ECC) Elite Cruise Counsellor designation is conferred by Cruise Lines International Association (CLIA) upon dedicated travel professionals who have completed an extensive program of classroom training, cruise experience, ship inspections, Sales and a combination of video training and attendance at Industry events. Graduates of the Cruise Line International Academy. "A CLIA Certified Cruise Counsellor is your best resource in choosing a perfect Vacation" CLIA.

We Specialize in Cruise Vacations, Land Vacation Packages, Disney Cruise/Disney Packages, Leisure Travel, Honeymoon, Romantic Get Aways, SPA Retreats, Corporate Travel (Airfare & Visa) and Group Travel. Our vast experience in travel, specialization and product knowledge makes it easy for us to plan your vacations or recommend a certain product for you. We also provide services to various Businesses, Trade Missions and Medical Mission Groups to African countries like Ghana, Tanzania, Sierra Leone, Uganda and Nigeria; booking Flight, Hotel, processing Visas and other Documentation.

*We offer Interest FREE Monthly Payment Plans on Land Vacation Packages and Cruises to allow you choose and enjoy the Vacation of your dreams.

The peace of mind, in knowing who is handling your business and reachable at anytime - PRICELESS!

OUR VISION - Is bringing people together through Travel, bridging the distance on the globe, providing awareness and knowledge of what is beyond our own backyards, to also help you give back to the community if you wish, through something you are going to do anyway. For large groups, organizations, schools etc, that book vacation or cruises with us, we donate to the school, your chosen charity as fund raiser, or use it for development. CALL FOR DETAILS!

Our Promise:

We promise you dedicated service of excellence because your satisfaction and maintaining a lasting relationship is our goal.

We promise not only to be there through Bon Voyage & Welcome Back Home, but to still be there in case an unfortunate event happens while you were on vacation, to help you in what ever way we can.

OWNER/MANAGER:  "As a daughter of an Ambassador and now an Elite Cruise Counsellor and a Destination Specialist in the Travel Industry, I have been fortunate to have lived and traveled to many parts of the world either by Land or Sea and experienced different cultures, languages, dined on various cuisine, tried many activities, lived and mixed with people of various cultures & ethnic groups. This made me not only want to share the World with everyone but to find the best way to make it easier for our clients. My knowledge & experience guides me to better understand your choices and to be able to help you step out of your dreams by turning them into reality at beautiful destinations around the world. With my extensive training and vast knowledge, my goal is for everyone to be well informed of what ever choice of destination or travel product they choose, unite people across the globe, give back to the community and to go and have a problem free and excellent vacation. I feel blessed every time clients give us the opportunity to turn their dreams into PRICELESS MEMORIES" 


We are available 7 days a week for your convenience.

Office Hours
Monday-Friday 9:00 AM to 10:00 PM - United States Eastern Standard Time

Saturday 10:00 AM to 5:00 PM - United States Eastern Standard Time


Customer Service: Toll Free: 301-346-4258  

                        24-Hour Text:   301-346-4258

                                      Fax:    301-346-4258

24-Hour Travel Contact & Emergency:    301-346-4258

24-Hour E-mail for Pricing & Inquiries:   

Agency Cruise Counsellors/Travel Planners & Referring Agents:

Binta - 301-346-4258
Faridah - 301-503-8101  
Sarah - 516-532-5871  
Khamisa - 404-220-9551  
Aisha - 512-731-1667  
Joyce - 612-991-4029  
Ade - 202-431-5958  
Yinka - +234-803-347-4736
Grace - 240-406-0928 -

Credentials/Achievements & Organizations:

       -   ECC (Elite Cruise Counsellor, CLIA Academy Graduate) 

       -   MCC (Master Cruise Counsellor, CLIA Academy Graduate)

       -   ACC (Accredited Cruise Counsellor, CLIA Academy Graduate)   

       -   LCS (Luxury Cruise Specialist, CLIA Academy Graduate)           

       -   Niche Cruise Specialist NCMA (Niche Cruise Marketing Alliance)

       -   Platinum Globe, Azamara Club Cruises (Azamara World Academy)

       -   Celebrity Cruises 5-STAR Graduate (Celebrity 5-STAR Academy)

       -   Commodore Certified Status (Princess Cruises Academy)

       -   Expert Plus Graduate (Royal Caribbean University of WOW)

       -   NCL U Freestyle Certified, Gold Shield Specialist, Dean's List       

           (Norwegian Cruise Line University)   

       -   Bachelor's of Fun Graduate CCL U (Carnival Cruise Line University)

       -   Luxury Travel Specialist (Travel Agent University)

       -   Travel Sales Certified (University of Travel)

       -   Destination Specialist (Travel Agent University)

       -   College of Disney Graduate (Disney College of  Knowledge)

         -   Universal Orlando Master Specialist (Travel Agent University)

       -   Orlando Travel Expert (Travel Agent University)

       -   SeaWorld Parks & Ent. Specialist (Travel Agent Academy)

       -   St. Lucia Specialist (St. Lucia Tourist Board)

       -   Aruba Certified Expert (Aruba Tourism Authority)

       -   Certified Sandals Specialist CSS (Sandals & Beaches Resorts)

       -   Master Specialist Cayman Islands Dive & Family  (TAU)

       -   Jamaica Travel Specialist (Jamaica Tourist Board)

       -   Puerto Rico Travel Expert (Puerto Rico Tourist Board)

       -   Vancouver Specialist (Tourism Vancouver)

       -   Iberostar Hotels & Resorts Grand Specialist (Travel Agent University)

       -   Outrigger Hospitality Specialist (Outrigger Resorts & Hotels)

       -   Las Brisas Hotel Collection Specialist (Travel Agent University)

       -   Air Consolidators Specialist for International Airfare & Travel

       -   CLIA Member Agency (Cruise Lines International Association)

       -   Member NCMA (Niche Cruise Marketing Alliance)

       -   Member NAPW (National Association of Professional Women)

       -   Member ASK (Agents Sharing Knowledge)

       -   Member NACTA (National Association of Career Travel Agents)

       -   Member HBTAC (Homebased Travel Agent Community)

       -   Member PTANA (Professional Travel Agents of North America) 

 

We visit and tour various destinations, go on numerous cruises, do Resort/Hotel site inspections and Cruise ship inspections to experience the products, which enables us to advice you on the choices you make. We also attend Conferences & Seminars on land and at Sea, attend regular Travel Partner product update Webinars, in our continued effort to better provide you with up-to-date information on the products. We can also secure great group rates even on ships that have not yet started sailing.  

We can:

       -   Assess your need and help make the best Travel arrangement

       -   Negotiate extra amenities on your behalf

       -   Provide you with info. on the various choices available for a more luxurious and enjoyable vacation.

       -   Reserve and book the Trip on your behalf or you can book online.

       -   Plan the whole Vacation for you.

If you are looking to Travel right away check our inventory to book online, call or text us at: 1(800)880-9591 or email:

We offer:

       -  FREE Yero Travels' Gift Bag for all Vacation Package Bookings.

       - FREE Yero Travels' Gift Bag with Caribbean Essentials for all Caribbean Cruise Bookings

       - FREE Onboard Credit or Onboard Amenity for Referrals

       -  FREE Repeat Client Gift. 

        -  FREE $25.00 Onboard credit for Booking from our FB/Twitter Promotions

We charge:

        -  Non-Refundable $35pp on Vacation Package Booked by our Agents

       -  Non-Refundable $35pp on Hotel/Flight Booked by our Agents

        -  Non-Refundable $40pp on Cruise Vacations Booked by our Agents

        -  Non-Refundable $35 on less than 7-Day Cruise Vacations Booked by our Agents         

        -  $50pp for Changes on Vacation Bookings/Cancellations.

        -  $75pp for Cruise Booking Changes/Cancellations

        -  $150pp for Tour Package Changes/Cancellations

        -  $85 for Non-Corporate Expedited Visa Processing Fees

        -  $105 for Corporate Expedited Visa Processing Fees

WIRE/TRANSFER FEES TO AGENCY ACCOUNT:

- Add $40.00 to all International wire payments into our account for all bookings.

- Add $25.00 to all International wire payments for all bookings, that you have covered the bank charges from your end. We will verify and let know you from the credited amount in our account.

- Add $15.00 to all Domestic wire payments into our account for all bookings.

 

A FEW CREDENTIALS:

                                                  

 NCL U Elite Gold Shield Specialist (NCL U Highest Honor)

 

Thank You!

We acknowledge and thank all our loyal and returning Clients, our Facebook Family, Friends and Fans, our Twitter, Instagram followers and those that book directly on our website; through you our business has experienced great expansion and your referrals have exposed our business even more. Please continue to do so, and where you feel we should make changes or additions, feel free to email us. 

We hope to continue serving and providing the best for you and your families for years to come. Thank you for the patronage and support, we value you and your business and we will continue to nurture that relationship.

 

Yero Travels, LLC Cruise Counsellors, Luxury Cruise & Destination Specialists.

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